If applicable, the Organization shall:

  1. Implement telehealth virtual care protocols designed to mitigate risks and address barriers to care;
  2. Assess the adequacy and quality of telehealth as a service modality when applicable;
  3. Secure informed consent from patients or legal guardians prior to initiating telehealth services;
  4. Provide telehealth specific training to and oversight of its clinical providers;
  5. Have individualized telehealth safety plans and emergency response protocols; and
  6. Have a contingency plan for technology failures impacting access to services.