Reporting an Alleged Standards Violation

Before reporting an alleged violation of an ACQ Standard against an accredited organization please ask yourself the following questions:

Could the issue be addressed with the organization?

When possible, alleged violations of the Autism Commission on Quality's (ACQ) accreditation Standards should be brought to the attention of the organization before being reported to the ACQ. The alleged violation may be a misunderstanding or something that could be cleared up by speaking with a representative from the organization (e.g., case manager, supervisor, department head). If the concern is not addressed or the issue persists then it may be necessary to report an alleged violation to ACQ.

Did the alleged violation occur when the organization was accredited by ACQ?

Before submitting a report, please check and see if the organization was ACQ accredited at the time the alleged violation occurred. Generally speaking, ACQ only investigates reports of alleged violations against currently accredited organizations. However, in some instances reports of alleged violations may still be accepted for violations that occurred before an organization was accredited if the alleged violation suggests the organization misrepresented itself during the ACQ application process.

Is ACQ the appropriate place to report the alleged violation?

ACQ accredits locations operated by organizations offering applied behavior analysis (ABA) services to individuals and families impacted by autism. ACQ does not have jurisdiction to regulate non-accredited locations or organizations. Before reporting an alleged violation of ACQ's Standards, please visit ACQ's Accreditation Directory to verify that your concern involves an accredited organization.

Should the alleged violation be reported elsewhere?

Organizations are sometimes accredited or regulated by more than one organization. If so, you may want to consider reporting an alleged violation or filing a complaint with these other bodies. Additionally, ACQ is only responsible for accrediting organizations and does not credential individual providers. If your alleged violation involves individual providers, you may want to consider reporting any potential ethical violations with any certification and state licensure boards responsible for the provider's credentials.

Does the alleged violation involve specific ACQ Standards?

Organizations operating ACQ accredited locations are required to adhere to the ACQ Standards and Guide that was available when the organization applied for accreditation. Alleged violations against ACQ accredited organizations must relate to specific ACQ Standards. Before reporting an alleged violation, you should review a complimentary copy of the ACQ Standards and Guide to verify that your concern involves a specific Standard or Standard(s).

Is there documentation available that supports the alleged violation?

ACQ relies on documentation submitted by individuals reporting alleged violations against accredited organizations. Any documentation submitted should be carefully de-identified to keep confidential information private. This includes any protected health information (PHI) involving patients served by the organization.

Report an Alleged Standards Violation to ACQ

Your First Name

Your Email *

Name of the ACQ accredited organization *

Where did the alleged violation(s) occur? *

Did you notify the organization about the alleged violation(s)? *

Does documentation exist that supports the alleged violation? *

Did you report the violation to another regulatory body? *

Your Last Name

Your Phone

Your relationship with the ACQ accredited organization *

When did the alleged violation(s) last occur? *

How frequently are the alleged violations occurring? *

Would you prefer your identity remain confidential (not guaranteed). *

Which regulatory bodies have been notified about the alleged violation? *

If possible, identify the individual(s) involved in the alleged violation.

If possible, identify the ACQ Standard(s) related to the alleged violation(s).

Provide a brief description of the alleged violation *

I consent to the release of the information included in this alleged violation and any future supporting documentation or communication filed in conjunction with (a) ACQ staff, legal counsel, and committees/subcommittees charged with evaluating alleged violations; (b) the ACQ accredited organization included in the alleged violation; and (c) any regulatory bodies responsible for overseeing the credentials held by the providers included in the alleged violation. Furthermore, I understand that ACQ will attempt to keep my identity confidential when it is reasonably possible to do so but does not guarantee that my identity will remain confidential. Additionally, I waive my right to sue or hold ACQ liable in any way for actions taken while processing or determining the outcome of my alleged violation(s). Finally, I attest that the information provided is true and accurate to the best of my knowledge.

Thank you for taking the time to submit the alleged violation.

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