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Before reporting an alleged violation of an ACQ Standard against an accredited organization please ask yourself the following questions:
When possible, alleged violations of the Autism Commission on Quality's (ACQ) accreditation Standards should be brought to the attention of the organization before being reported to the ACQ. The alleged violation may be a misunderstanding or something that could be cleared up by speaking with a representative from the organization (e.g., case manager, supervisor, department head). If the concern is not addressed or the issue persists then it may be necessary to report an alleged violation to ACQ.
Organizations are sometimes accredited or regulated by more than one organization. If so, you may want to consider reporting an alleged violation or filing a complaint with these other bodies. Additionally, ACQ is only responsible for accrediting organizations and does not credential individual providers. If your alleged violation involves individual providers, you may want to consider reporting any potential ethical violations with any certification and state licensure boards responsible for the provider's credentials.
ACQ relies on documentation submitted by individuals reporting alleged violations against accredited organizations. Any documentation submitted should be carefully de-identified to keep confidential information private. This includes any protected health information (PHI) involving patients served by the organization.
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